Uber Customer Care Number, Toll Free Helpline, Office Address, Email

By | 05/09/2016

Did you experience Uber ride? Have you enjoyed it? Or do you have some complaints? If yes, here is the post to stop your struggle for searching Uber contact number details. In this post you can get all the information about the support and customer care services of Uber. You will get their contact details and email address in a single post. You can also get in touch with Uber on social media with the links provided in the post.

Call them to get immediate response for your queries on below toll free number. You can contact the officials using these official details in case you have any query. You can contact the officials using these official details in case you have any query. Here in this article you will get Uber customer care number, Uber toll free helpline number, Uber office address and helpline number.

Uber Customer Care Number & Toll Free Helpline 

uber customer care number

Customer Care Number: 415-986-2104

Toll Free Helpline Number: +1-866-576-1039

Customer Care Email id: support@uber.com

Email Ids for Respective Cities:

Delhi customer Care Email id : Supportdelhi@uber.com

Bangalore customer Care Email id : supportbangalore@uber.com

Hyderabad customer Care Email id : support.hyderabad@uber.com

Uber Cabs Jaipur customer Care Email id : supportjaipur@uber.com

You can email at the above email Id of Uber  to get the help in respective cities. You can also send emails to share your experience with uber.

You may also check Uber Cabs Office address here.

Uber India Customer Service Email Id


Uber Customer Service Phone Number

Tech Support : 1-866-576-1039

Corporate Phone : 1-415-986-2104

Corporate Fax : 1-877-223-8023

Uber Head Office Address Details

You can mail your suggestions and complaints on this head office address.

Uber Head Office Address :

Regus Business Platinum Centre Pvt. Ltd.,

Level 13, Navi Mumbai- 400705,

Maharashtra, India

About Uber

Uber is emerging as the best cab service in India. It has a simple application which can be downloaded on your smartphone pr tablets. Uber was founded in USA in the year of 2009. Founder of Uber is Travis Kalanick. Once you have an Uber app with you, wherever you are you can book a cap with just a tap. Uber has pre-registered cab drivers with it. It has a wide network in nearby 150 cities in India. You can expect a cab in front of you within 15 to 20 minutes of your booking through the cab.

Uber is an American company which has its International head office at San Francisco, California. The mobile application of Uber makes it more convenient to use. User has to submit their trip which is then transferred to Uber pre-registered drivers. Uber has scaled its services in 60 countries and 404 cities all over the world. After the first establishment of Uber in 2009, it was internationally launched in 2014. It was launched with the feature of car pooling in the form of mobile application. While launching on a worldwide platform, mobile application had gone through various updates.

Uber Social Media Profiles

Facebook : www.facebook.com/uber

Twitter Link  : http://www.twitter.com/uber




You can post your ideas directly through the social media links provided above. Social media also help you to be updated about what they share over the internet. Hence, to get the updates regularly you must follow them on social medias.

How To Book Uber Cab?

Open the browser on your pc and go to m.uber.com

Then, You need to enter your phone number, and then your password.

Once you register your phone number you will recieve the OTP on your phone. You need to enter that, you go to the booking page. This you need to enter just once. Later, When you need to book a cab, you won’t need to sign in again.

Once you’ve signed in, there will be a pop up to use location services. You will get a choice either to enable this or disable it, and then you’re taken to the booking screen.

Just Enter your pickup and drop location.

You’ll see the trip in the map below, along with the various cab options, the fare estimates, and the time to pickup. You need to select payment method from selected options and then the request button.

Click on request and your Uber Cab will be booked and you’re good to go.

Important Links

Official Website : http://www.uber.com

Career : http://www.uber.com>career

Affiliate : https://developer.uber.com>affiate-program

You can check out more details about the company on these links.

146 thoughts on “Uber Customer Care Number, Toll Free Helpline, Office Address, Email

  1. Nasim Munshi

    Hello sir/maim- mere naam Nasim Munshi .main west Bengal ka murshidabad hu. Oar mojhy singing ka bohat shok hain . main gaana gata hu . oar mai India idol har sal jab hota hein main dekhta hu. Oar iss sal mai iss main hissa Lena chata hu. Toh plz mojhy ek mouka dijiye . plz plz . kolkata audition ka date batye . mere contract no. 8001974825. Email- nasimmunshi0295@gmail.com

  2. parvez

    I an not able to use promo code on my no 9004403309 so plz help

  3. mansoor ali khan

    Iam Mansoor Ali Khan when iam entered number it’s shows
    Sorry the doesn’t have sufficient trips to be verified against .Please choose reset so that you can register new account immediately
    How should I do that

  4. Ahmad Toufiq

    what is your costumer care number ?
    In these days I got too many issues with uber Delhi whom I should call ?

    1. Dr. Chandrakant Dedhia

      On your site costumer care number given is 18665761039. On trying this number reply is please check the number.. I want to complain about my today ride with Uber from Bodakdev fire station to Paldi. You have charged me without giving service through paytm

      1. Dr. Chandrakant Dedhia

        I have already given my complain as above and it is not necessary to cancel it.

      2. PALLAVI

        This number is not working sir. Kindly please provide the correct number

  5. sad

    I want my money back. Your uber app having problems is not part of my concern. I have been cheated and humiliated by your people because of you. You have problems and you want to solve them with our fare. I didn’t walk around with money and all you want me to do is to pay so that you can solve your issues on my money. I am going to make this go viral so that everyone gets to know your game is you do not solve me out asap. How can I be indebted yet you are already having money on my account from over charging me. And how could I leave a car without paying. How could such a shot distance be charged at 550. Do you think you are the only people in the market out there.

    1. prasad

      It is the drivers who cheat like start trip before reaching to you or pick you. They cleverly pretend as if trip is just started. I am also following up such incident in Bangalore.
      Solution : So just kick UBER out from your phone. Use OLA. In OLA there is OTP sent to customer which is required to start the trip. These crap drivers can’t cheat. Similarly for rental there is OTP to end the trip. Driver can’t leave you behind. He has to use the OPT to the trip. Never share the OTP over phone till you are inside the cab.

      1. prasad

        If my comment is curtailed in any way, I will write a nasty comment in Trip Adviser.

        1. Kamta prasad

          Please help to write Uber to remove such unreliable driver who is making personal money by looting Uber Customer.

      2. Kamta prasad

        That is OK for future trip but what about Rs 300 cheated by UBER driver.


    I am S.Sridharan.
    Even when I use the correct login ID and password, I get the message that the user ID or password is incorrect.
    Even after resetting the password, when I use the reset password, the system says the login ID or password is incorrect.

  7. Naveen dhanuka

    I don’t know how your company is working,but the way your system is working is going worse day by day.
    I have rated the driver only 1star but you didn’t took any action against it,nor you called me.
    I have been charged twice for the cancelation of my trip which i have not done.
    I have paid it rs.60 twice.
    Last time driver came out from the car and he started using slangs.
    Is this the way you treat your customer.
    I want you to refund my cancelation amount back,which is rs.120 .

    1. Seetharaman

      I used my mastercard for my recent trip. My app showed ₹325 whereas the drivers app showed ₹271 cash and the driver insisted on cash and I paid it. When contacted uber they send a long reply stating that cash paid for non cash payments is not their problem. This is how Uber started cheating customers.

  8. srishti

    I want to file a complain but none of the mail ids are reachable “support@uber.com” and “help@uber.com”. Neither your contact number 1-866-576-1039 is valid.
    Please provide me contact person to connect with or reach me on my registered phone or mail.

  9. Uday raj

    I am not able do my uber account rides can u please help me.. 8919247427


    dear sir/madam
    I an not able to use promo code on my no 7230022140 so plz help
    prmo code is : JAI200

  11. amey

    too the faculties of uber pune my sister had just used your service and we have experienced a huge inconvenience one of your drivers misbehaved and was drunk if this is your service then please if you have speck of shame left stop your taxi services .

  12. donald

    i lost my cell phone onn 06.02.2017 morning 6;40 car no 7745 please help

  13. donald

    i lost my cell phone onn 06.02.2017 morning 6;40 car no 7745 please help,i call to my cell he cancelled my call ofter that he switch off my cell,my cell no is 8904813928

  14. ajit chaurasiya

    hi sir i m ajit . i m a driving with uber requesting you to change MBG scheam in my account . my contact no is 9870062712

  15. Shree setlur

    None of your customer care email id’s work. I booked an uber your driver cancels the trip and I get penalised for it. I tried sending you emails I get the reply that none of the id’s are correct. How do I contact you to get my money back?

  16. Yatindra Kumar

    I am riding now by uber at kolkata. Driver name is Bappa n vehicle number is WB 19 G 9139. I was spitting through window during ride and driver getting annoyed and behaving very rudely with me.
    Telling that you can not spit through window during ride.
    Is it mandatory that passenger can not spit during ride?
    Request you to confirm please on my mail.

    1. ayush

      obviously you asshole spitting on roads are not allowed.
      If i would have been the driver i would have slapped you ten times atleast

      1. Mano

        So if anybody has to spit, you should not mind spitting inside the car or on the driver’s face.

  17. Vishal

    I have booked uber pool today at 4:30 pm.(driver name- surjeet)swift dezire.
    After ending trip i paid 50 rupees to driver by cash.but later on it shows that amount will be deducted from my paytm wallet.
    Would request you to refund 50 rupees into my paytm wallet asap

  18. Neeraj kumar Takkar

    I want to know the concept of uber dost because i do business with uber dost in delhi so pls help me and contact with me on this number 09711600096 because ur customer care number is invalid.

  19. Amir eqbal

    13/02/2017 mera Rs-60 jayada lye hai kyu ki uber driver apna phone no off karlya r cancil ka4 dya is lye .hum kuch nahi jante hai mera paisa wapas do .is se phale v Rs -80 cancil fee le lya .bohat ho gaya mera money wapas dijiye .phale reply dijiye
    Phone no -9883187823

    1. prasad

      Best is pay by cash. so that such issues will not occur.

  20. satyajit mohanty

    This is Satyajit. I am not able to pay back the money for my last ride.
    Here is my phone number – 9448133170

  21. Sakthi

    I am not able to use promo code on my no. plz help

  22. Surbhi sharma

    In my uber a/c paytm is showing me zero balance whereas in my paytm a/c there is enough amount .
    Plz help me to solve this problem

  23. Jupi walia

    My driver asked to give money via a paytm to his cell phone and after sometime i checked uber also charged me the same . Plz help my contact number is 9915345326



  25. Ravikant piyush

    Worst service in jaipur too. Promocode is not working nor the customer care number is valid .
    Uber app is not able to find cab even when it is in the front of me . Truely the worst service by uber .

  26. Smita Ainani

    hi, i want to sign up for a corporate account for my company based in Hyderabad. so, i would like to speak to a customer care executive to fetch the details for the same.
    you can reach me on 8238061007.


    Hello, I am C V Satyanarayana from Hyderabad, India. I rode UBER cab from Hyd International Airport to Gandhi Nagar, Near Indira Park, Hyderabad. I was asked to pay the Parking Charges by the driver in addition to the Cab charges of Rs 660/-. Wanted to know if I am supposed to pay the parking charges too in addition to the Cab Charges. Wanted to confirm for my future rides. Awaiting an immediate reply from you……..

    1. Joy

      Hi Satya,

      This happened with me too. The driver asked me to pay the toll charges. He initially paid 110 or so, to the toll guy, and then asked me if I have got change, I told him directly that we are not supposed to pay toll charge and that it is included in the fare only. He shut his mouth and paid the amount.

      Guys!! be careful especially when you take the ring roads, these guys think they are oversmart and that they can fool us. But we have to be aware of these cheats.

  28. Divya

    Hi, I have found a bug in the uber app. And I want to report it to the uber admins. Can u pls let me know the webpage or email id to which I shud b reporting the issue

  29. Sulekha

    We left a mobile phone by mistake in the seat back pocket of a cab. Afterwards we called him in 15 minutes to inform him of the same.
    At first he said that he’ll give iy back. An hour later he refused and said that it wasn’t there to begin with. We don’t buy it. We need a customer care number to complain of the same. Please provide with one.

  30. i intersted on my car in join uber please provide jaipur office mo no. my no is 8386939877

    good service

  31. Karan

    Sir me jaipur se hu me ubar me bike lgana chahta hu to kya ap mujhe bta skte h eske benifit kya h

  32. Rahul vijay

    I want to use Paytm uber ride promo code how to use. I added promocode of ₹50 off on 3 rides payment from Paytm wallet bt still it is not working plz help what I m doing wrong… I want to use this promo code. Or tell m the customer care no. Of Jaipur…

  33. Sanjayy peshin

    I m being Rs 60 etc in my next ride,where as in my 1st ride, driver declined to go to my destination & he cancelled my trip. Now this is just unprofessional at ur part. I m even unable to contact any customer care no. Pls call at 9708097104 asap

  34. ram abishek

    I started a uber pool ride by 5 o clck and while going they picked another person for a drop I was in my drop location and the driver refused to drop me there and he told me to wait cause the uber app of the driver showed to drop the other person first and I accepted because it was the first time I went in share and while he dropped them and when he dropped me back. The bill was generated as 255 !! But for me it displayed 80rupess when I started the ride . the driver told I’m new uber and I don’t know what to do I was extra charged 180 rupees and I need a refund of that and the driver even asked me to complain about this for refund

  35. Vikas

    I m unable to change my contact n country code plzz help me

  36. Ramakrishna

    I want uber care number in bangalore.here my phone number is 9206534936

    1. Ramakrishna

      Please remove this number this is not the Uber customer care number

  37. Nahim Ahmed

    Tejpal Driver ne jiska no:8860670788 us ne 138 ka bill tha mujhse 214 rupe liye mujhe rifund chahiye

  38. bhawdeep tomar

    Dear Sir/madam,

    I am not able to take printout of my travelling bills

    My contact no is 8149440003 / 8149044000

    please call and provide me my bills

  39. Vimmy

    I hv booked uber on 17th March 2017 in Jaipur.. . I was waiting fr driver to come but he doesn’t know how to track me through GPS. I called him 2 3 times n dn he spoke to me very rudely n cancelled my trip. N than I booked another cab n i got charged 150 rs but in my uber app it was showing only 49 rs. He said I hv to pay 150 rs as I get cancelled previous trip. Now it was nt my fault. How I cn get my money back.

    1. ravindra

      Dear friend same was happen with me yesterday in jaipur. Due to wrong gos location driver refuse to pick me from location . When I cancel press and book next ride from another location they charge rs 50 from me. Worst uber service. No contact detail.



  41. Vikram

    I have paid my ride payment and again getting to pay the same ride payment my no is 9393113555

  42. Radhakrisnan

    Dear Sir Madam
    My name is Radhakrisnan…today for my ride from home to office UBER charged INR 67 extra apart from my ride charges…driver claims that there is a pending payment in my account for Rs 67 that was done day before yesterday ( wednesday ) 8:52 am….which is not true…. every day at the end of my trip I pay to driver by cash…..and I also got a message to complete my previuous payment at te end of the trip today……this is tottally false and please rteturn my Rs 67 back in my next ride….
    my contact no: 9711528890….
    my email id : krish1370@yahoo.com

  43. Kanika Jain

    Hi I have been traveling with uber since a long time. I need the receipt of my last trip from Model Town Delhi to T3 terminal Delhi airport on the 23rd March so that the same can be submitted at my office.I am unable to retrieve the same despite trying all your suggestions given on the app and online.Kindly send the receipt on my email address given below

  44. Parameswaran

    I am not able to get trip receipt.
    My contact number is 7338454146

  45. Ram Mohan Reddy

    I hv booked uber pool on 25th March 2017 in Chennai. I was waiting fr driver( xylo) to come but he doesn’t came. In app automatically changes to another car( Ritz). I didn’t cancel the rider. I got charged 80 rs but in my uber app it was showing only 29 rs. He said I hv to pay 80 rs.why I need to pay I asked same question to driver he didn’t giving proper answer. I saw in my trips nothing is cancelled. Please refund my money back 50 rs. My number 9543496660

  46. Lalit lohia

    My cont no 8387848905. I forget my login password and email id
    With reference to the above cont. No. There is a problem accrued to login my ID.
    Please do the needful as soon as possible

    Thanks & regards
    Lalit Lohia

  47. Shoba hm

    Plz let me know uber customer care number I have to enquire about my trip payment…

  48. shahabuddin

    Hi Team,
    My uber account no is 09871391241 and my account got disabled when i want to book a ride through Uber cab app. But due to some issue my account got disabled. As i added some money in paytm for giving cab booking charges but at the time of booking cab my account got disabled and i added 350 rupees in paytm for paying uber cab charges which is going on-hold due to some reason explained in the below mail trail with paytm. So please re-enable my uber account 09871391241 and send my 350 rupees to my paytm wallet because of account disabled issue my paytm amount get on-hold.



  49. Milind Jadhav

    Dear Sir/Madam,

    Myself Milind Jadhav, a regular Uber customer,

    On 29th March 17, when I traveled with uber with driver Zubair, he asked me to pay Airport toll,
    when I inform him that it will be included in bill & i never pay toll as i am a regular Uber customer & travelling multiple cities & never paid toll charges but he inform me that now policies has changed & you have to pay.

    So, I paid amount & had a receipt, PFA for same.

    when i checked my invoice no. ‘IYKGMKNG-03-2017-0000713’ it was with toll charged.

    so i paid twice for single toll…

    following explanations needed from you,

    1. why it has happen?
    2. what action you would take?
    3. Their is no customer service no, why?
    4. Bangalore airport Uber location changed but no signage & its very confusing.

    Can’t expect this from Uber.

    Request you to kindly revert & repay.

  50. Ajay Singh

    Sir m Ajay Singh my contact no 9671761054 sir m aaj subah gargoan railway station se IFFCO chock metro station k liye uber p book Kiya driver hame gudda city centre p drop kar k chala gya or fair bhi Ashok le liya 122 bnte the but 186 le liye

  51. Ahmed Hussain

    I had to pay for same ride twice, I was in urgent where I had to drop off at railway station, I had checked for pool where, which showed me 49 rupees and I had carried among of 150 as I was about to withdraw cash from ATM, when I finished my ride the trip was charged for 201 INR, which included the 192 INR of ride I had previously, now I am out of resources, the driver was not letting me go, I had to travell with driver till ATM center in the tension and shame I forgot my pin and my card was blocked. I had to call my spouse and make her call her friend who stays near by and help me with cash.

    It was really embarrassing what Uber does, pont to think would a cab driver leave without taking 192 INR, then how come 192 INR can be pending with ride. Moreover, the driver who I was involved in this embraced environment collected 250 INR for waiting and taking me to the ATM near by.

    I feel like not turning up to UBER again in my life.
    I am not begger who wants refund to be made. What about the time and money I had to waste. Be aware guys if anyone of you face this issue don’t let em go as i did.

    If I face it again I would take the UBER and his driver to court.
    My contact is 8015648215

  52. Govinda Das

    Subject: Excess charge levied on me


    I had hired a ubergo for my traveling to Patel building girgaum from my residence at sector 19A nerul east nerul Navi Mumbai on 30th March 2017.

    When the vehicle booked the charge indicated was Rs 572.26.

    On arrival at my destination the driver claimed rs 778 saying that his system indicates that much amount. I paid only rs 573 and asked to put up this issue with Uber.

    On my return when I was trying to book Uber I was not allowed and was as king to pay rs 226 and my access was blocked.

    I made the payment through my credit card.

    I am writing this mail to record my objection for excess charge from me and request you to return the amount in my next travel.

    This kind of dealing is. Cheating to the customer which has to be checked and stopped immediately.

    I had in my earlier trips experienced to travel in dirty vehicles and non working ACs.

    I recommend to improve the condition of vehicles which you are hiring.

    I once again request you to return the amount of rs 226 charges on me.


    Govinda Das

  53. Khadeer

    Thieves company charged more with respect to shown amount at the time of booking.

  54. Nivedita roy

    Hi I was traveling from uber cab on Saturday 1-4-2017 I left my wallet while deboarding’ I called the cab driver his name is avdesh. and his phone number is 7838005638 he plainly refused and to my surprise he knew everything in detail and was ready with his responses which made me more skeptical I want somebody to look into this my number is 7503563623 please call me as I don’t get through to you gugs

  55. Shivangi Sharma


    I am a frequent user of Uber. But from last 10 days my account has been deactivated & i am not able to sign in. It has been 10 days & the same has not been rectified till now. I have also been trying to figure out email ID or a customer care number wherein i can register my complaint but none of your mail ID’s are working.
    It is highly unprofessional. Being such a regular user i am facing so much of challenge rectifying the same.
    I need an answer & an action been taken on this urgently.

  56. Tanvi Agarwal

    Why Uber is not having customer care number.? This is heights.

  57. Niraj budhia

    Need to talk Mumbai customer care for Uber 9864062090

    1. Niraj budhia

      This is not Uber number, plz stop callling

    2. Niraj budhia

      This is not Uber number, plz stop callling
      I am also Uber cuatomer

  58. Mahendra Kumar H M

    Respected Dear,

    I want to leave my son for his Education purpose for 45 days at Bangalore. He is staying at JP Nagar, near to Top Spin Tennis Academy. From this place to He has to Reach Noorani Masque at JP Nagar every day evening. Same Return Journey also.

    If you have, Monthly Basis please inform me.

    Thanking yours

    Mahendra Kumar H M
    Ballari – 9449068333

  59. Sheila

    I booked uber today from GPO bus stand, agarkar nagar pune. The driver wasn’t waiting anywhere near the location inspite of calling him n directing him. We were returning after an eye check up n my husband couldn’t wait in d sun for a long time. I told him I am cancelling my trip n did so. But Rs 64 is deducted from my paytm account. I want you to pay back the money. I want direct customer care number.

  60. saaransh billa

    Dear Varun,
    We are here to share our business ideas and ready to supply leading transportation network company business association Uber our valuable products . We are owners of Karbonn mobile phones and sole distributors of Panasonic that has distribution in 121 countries across the globe.
    We are here with best corporate offers and business startergies for our association with your business.
    Reply back for corporate offers.

    Looking forward to a great response.
    Saaransh Billa
    contact no :919958864756
    Email Id : saaranshbilla16@gmail.com
    Marketing & Sales team
    Jaina marketing & associates

  61. Nandhini

    I am book Uber cab .. driver said to me please cancel this cab.. because cab have some problem…that’s only I was cancelled that cab…why should your collected extra amount..in my trip .. it’s your problem that’s only cab cancel…

  62. Ghanshyam Chhabaria

    on 29th march 2017. i was traveling from jaipur airport to mokshdham location near jhalana. I hired uber from jaipur airport. driver knew that we were going to the funeral. i lost my mobile in cab it was toyota innova. i called the cab from same mobile app. my phone number was 9714714046.
    I lost my mobile at last seat of the cab. when i realized in 10-15 minutes that my phone is lost. i tried searching and called my number in that time itself driver switched off my mobile.
    and after that it was not reachable.
    i am sure that driver has my mobile.
    i tried help from uber office jaipur same day but they told that this office helps only drivers and not riders.
    same happened in ahmedabad they also did not helped on 5th april 2017.
    before couple of days i tried email help from support@uber.com. some of representative started helping with email conversation. but lastly they also ran away and stopped helping. in fact i just asked them to help me get my password. i asked them to either email me at my email id or send me at my phone number but no one helped.
    no help for riders no numbers for riders no password reset nothing is for riders so if some one at uber intensionally wants to do a loot can definately do it.
    Kindly let me know if anyone will help in getting my mobile back.

  63. K Sri Hari

    can you refund un reasonably charged Rs 53.
    no ride no cancellation

  64. Deepika

    i have to confirm that for beg policy how much begs we take uder ride please call me 9899316828 your costumer care number are not valid

  65. Vijaylaxmi

    Hi..im frequent user of uber…bt last time i book my cab in pool….n i hv paid rs 60….bt after dat i got msg that your outstanding rs 60…y co charge dis amount….tis is heights of looting money

  66. Divisha

    I am not able to book rides with cash and uber credits

  67. Niraj budhia

    9864062090 is not a customer care number for Uber.

  68. Vijay Khati

    I have been used uber taxi yesterday at Hyderbad twice in a day. But till I have not received bill. Bill is mandatory for calming the taxi bill charges. Please send the bill otherwise I will not use uber next time.

  69. Suprith

    One of worst experience with Uber u guys charge diffrent cost for same place and same time and I’m one of them me and my friend requested for uber pool and my friend got it for 188rs and when I try to request frist it didn’t even show me how much it will cost me and automatically it took request also and the amount was 300rs and above to that I was not able to cancel my ride also boz of that I took that ride and I’m regular user frm from same place to my home I use to get charge with in 200rs but today suddenly it’s 300rs I want my amount refund
    My Number – 9886693992

  70. Mitali Malpani

    Hi Team,

    I was traveling today on 11th April 2017, with one of your’s driver kambaswamy in tata indica from Deloitte yemalur office to my apartments Mahadevpura, Banglore in uber pool – the traiff to be paid for that ride was rs 29 only – as per your recent plans of traveling with in 4 kms…
    After i boarded the car another request for pickup came for the driver which was 7 kms away… The driver went to pick that person up and i was made to travel as well since i had already sat in the car. After picking that person he took the longer obvious rout to drop me.
    On reaching my destination the amount came was 165 rs…

    I fail to under firstly why should i pay for the amount which was charged on me since the 7-10 kms of extra run by the driver was due to picking up another passenger which shouldn’t reflect in my billing ideally.

    Since my mode of payment was cash the driver asked me to pay him the entire amount and later deal with customer care…
    So here i am requesting my money back.(165-29) = 136 rs.

    Kindly do the needful. ASAP… Unfortunately this is not the first time this has happened and there is no way the poor customers can address their issues or be heard.

  71. Alex

    I would like to call the driver on the phone if I do not have a phone call or a mobile phone sumsung glaxy J2 uber go approx 1:45 am to2: 00 am pickup location, shahi Idgah Sadar bazar New Delhi to Nabi Karim pahar ganj Chandan medicosb driver . Name shamshuddin car no 5946
    Me no 9015766882 Please give me my mobile

  72. Rajeev

    Uber is doing cheat with public.
    Today I booked my cab from Lulu mall Kochi to Mg road kochi, and total fare was 164.45paise, tow days before i got one message from uber .
    (Dear Rider, apply promo APRBLR50 and get 50% off your next 5 Uber ride .Valid till Monday, 17th April 2017. Get riding now! #PaisaVasool TnCA)
    When i apply this code, this code is not valid.
    What to do?

  73. Naveen chaubey

    Dear sir/Mam
    Yesterday i booked a cab with uber. The ride was cancelled by Uber driver.
    Why Uber recovered those charges to me.I am a continuously Customer of UBER but yesterday extra charged paid by me.
    I am not satisfied with this type of service. Please take action and revert back ASAP.

  74. Alex

    Forget mobile in car uber
    I got a phone call from mobile phone that was not available for the phone, but the phone number of 11/04/2016 is the date of the booking timing approx 1:45 am to 2:00 am shahi Edgah Sadar Bazar New Delhi to nabi kareem Chandan medicos Pahar Ganj driver name shamshuddin car no 5946 me no 9015766882


    Respected Sir,

    I am a Registered driver phone No. 8017454118 and name is JYOTIRMOY BHOWMIK associated with your UBER KOLKATA . After many search I am writing here and I am not getting any email ID where I can mail my any complain or any other requirements, if any. My email ID dnet.com@gmail.com .

    So Sir, coming to the point; last week, i.e., from 10/04/2017 to 16/04/2017 I drive in kolkata from Tuesday ( 11/04/2017 ) to late night Sunday ( 16/04/2017 ). Regularly average I was drive 12 hrs. But issue is , 1) on 14/04/2017 at 20.01 hrs. I complete pool for two bookings. total 11 trips completted but showing 10 trips. Then I call your call centre ph No. and they assure It will be rectified by next day. After next day I was call again your call centre, again they mens call centre asure me that will be rectified by next. There after next day, i.e., 16/04/2017 ( sunday ) it was last day for our promotion time upto 4 pm, I call approximately at 2 hrs. night when I will be logging off to your call centre that whether I completted my promotion target, i.e., 38 trips or not, otherwise I have to complete the target and again they assure me and also my Car Owner Mr. RAJEEV KUMAR PATHAK that I am already completted my target, i.e., 38 trips. and get a reword Rs.1500/-.

    But unfortunetly when I and Mr. PATHAK walking to your ballygunge kolkata office, the lady who talking to us behave like a subordinat,as my feelings which I feel. She told us on 14/04/2017 one cancell trip is wrongfully counted. So, my question is when we are calling your call centre for showing us for right way or give us right way and they missled us and as a result we are facing financial loss. So, my question is call centre missleading help why we born the loss. Is it world wide UBER policy.

    Another incident, at the time of looging off 16/04/2017 at 2 am (17/04/2017 ) which is weekend time, the amount of sale showing on my device is Rs.14,685/-excluding any promotion amount, but today that will be showing Rs.15584 ( approx) with Rs. 1800/- promotion amount.

    Another incident, day to day where I am tryin to give my best effort to satisfy our rider and UBER KOLKATA are reduces my promotion income.

    So though my best effort to serve our rider best my Income was reduces.So, you suggest me why I am further interested for walk with the world famous UBER.
    Need your valuable openion.


  76. rohit pareek

    Mujhe meri bike uber me lagani hai plz mujhe bataiye me kese karu

  77. Yagnesh Shah

    All read i had send mail very sporty to say very poor response from uber I am not getting proper solution of maik. I have problems with payment system. I am not able to synchronize my card and not able to delete present card.

  78. jasleen

    I booked a cab, driver communicated that he would be in front of mandir but he was not, i was looking for him for 5 min then called him back ..he said arriving then again i was waiting for him. But he was not there, so i called him and he said he is here, buti know he is not. After the call ended the very next minute he cut the call and cancellation fee is charged to me for the next trip. I dont understand if the drivers want to save their time why they are wasting our time. I had to cancel my interview because of him. so who will gonna pay me for that?
    Your company?
    Infact i paid them.

  79. Sophia


    Poor Customer service in UBER .

    This is Sophia from Chennai , today for my ride from home to hospital UBER charged INR 50 extra apart from my ride charges…driver claims that there is a pending payment in my account for Rs 50 which is not true…. There is no proper reason for the extra charges . You ppl post so many messages when it comes to Promo code , wont you ppl have enough time to send a message when you charge us extra and its reason .
    I need my 50 Rs back . And also if you really find time , kindly check whether your promo codes are working fine before posing .
    I have tried many times but not even a single time it had worked .
    I also wonder you ppl will have time to reply for this , If so it would be grateful .

  80. jyoti mall

    I want to file a complain but none of the mail ids are reachable “support@uber.com” and “help@uber.com”. Neither your contact number 1-866-576-1039 is valid.
    Please provide me contact person to connect with or reach me on my registered phone or mail.

  81. Senthil

    I have been charged for my previous trip which I have paid
    along with my current trip

  82. Senthil

    I have been charged for my previous trip which I have paid
    along with my current trip. what I have to do now to refund the amount Rs.233.00

  83. Dev

    I always like uber but some experiance is very poor
    Beacuse at night some drivers cancelled ride after booking and some are abuse and also not reached at our location..
    Some drivers abuse and call in night 12-15 times..
    Vwry wrongly..

  84. Riyaz Ahmed

    I am not able to book cab because of outstanding payment. i had booked a cap on 22/03/17 from my residence to Bangalore Airport, by mistake i have selected mode of payment as Card instead of cash, but once i reach my destination i have paid cash to the cab driver, but still it is showing outstanding in my account and i am not able to book the cab. Cab driver name is Sarfaraz, I have in cash of 550/-. Requesting you to look into this matter and get resolved as we can use the service in future. My name is Riyaz Ahmed M: 9036505495. Waiting for your positive reply.

  85. Raghavendra

    Hi I am Raghavendra..,
    I want vehicle for lease in Hyderabad what is the procedure can u help me
    Contact nor-9676573188

  86. Sunanda

    I am unable to use promo code on my no. 9657132118 its giving error this promotion code is not applicable for your account but the promo code have received by SMS to me the same promo code trying to use plz help me to resolve the isue.


    Uber driver take extra money my trip fair 199 but diver give 269 please give me my money..
    Ride -howrah station to surendranath collage

  88. Nagarajan

    I have book uber on 4 of june kodambakkam to merana beach before i book check the price 146.when i reach beach price show in 293 driver told you have book on surge x 2.0.
    I need the explanation for what reason you increase the price..

  89. Poonam Oberoi

    I need to file a complain against one driver ..how do i contact you as none of the numbers of uber are working.

  90. suma

    Hi Guys please stop using Uber Cabs really its hectic travelling in Uber if Cab Driver cancel the Booking then the customer need to pay for it to file a complain none of the email ID or contact number works for us..What the hell you uber people are making.Are you making Fun

  91. Dasthagiri

    My name Dasthagiri, We required Uber Hyderabad care no. My no is 7010314971. Regularly we are using Uber. My recent transaction was not correct your people are charged two times. When my trip was completed and paid the amount by cash. After that when book for ride there it is showing last trip due. With out paying the amount your driver will allow us to go out from the TAXI. Yesterday I paid 326 rupees for already paid trip. So please provide the contact details of Hyderabad Uber care. Other wise please provide contact details via email.

  92. Nitish kumar

    Dear Team,

    your cab driver asked me the money about the fare charges although i have opted to pay through Card but they asked me to pay money. Now in my its showing again the outstanding for the same.

    So kindly requested to either call me or give me the proper response in the given data.

    Nitish Kumar

  93. Mohan Khatri

    Today I have take two ride and for both the ride your driver has cheated me by showing me different his mobile.

    First trip he charged me Rs. 275/- and same amount I paid through cash. When I checked now receipt it is showing me Rs. 159/-.

    Second trip he charged me Rs. 359/- where is receipt is showing of Rs. 200/-.

    Request you to Check with your driver and get back to me.

    Also wanted to inform you that I have not received SMS or email for the charges levied on my ride. Both the ride was booked by mobile # 9986064427.


    Mohan Khatri

  94. Hanush Regupathy


    Hanush Regupathy Bangalore

    I had done my booking on 23 June Friday Recently at 4.13am from My Location Indira Nagar 18th Main (closer to domlur bridge) to bangalore international airport, i got a cab arrived and details of the cab is as follows

    Cab Driver Name : Srinatha

    Cab Driver Number : 8039511468

    Car Name : Maruti Suzuki Swift Dzire

    My Complaint is I had done my booking from my location to airport i got fare was 741 rupees. But when the cab was arrived and the driver started the cab, he forced me to cancel the booking at the moment when he reached halfway, he said it “Cancel the booking else i can’t proceed to drop”. I had no option at that time and also it was quite urgent for me to catch my flight on time. Then he snatched my mobile and cancelled the booking literally by himself. I asked the reason why?, he said “I will drop you but fare comes 860 to 900”. I agreed for that fare as i had no option at that time, later he dropped me to the airport my destination arrived and he charged from uber app 1300 +. I had no option as i was rushing myself to airport to catch the flight. I asked that “you said the fare was max 900 now how come you are asking 1300”, then he cheated me and grabbed 1300 rudely by calling other uber drivers for his support and left me behind at the airport. Worst cheated incident from UBER, as far as UBER service was good, but this is really ridiculous. If driver asks extra money additionally that is pretty reasonable which differs from the manner what action he had done with me. As a customer Requesting the UBER to take this action seriously and charge it in file of your complaint. Review the charges and credit the amount back to my account as money charged by him was illegal.

  95. Arup Dutta

    I wish to report a discrepancy of fare and misleading by UBER Driver faced by me on 01/07/2017 after midnight (Time around 2-00am). I booked an UBER Cab via Mobile APP and 12-49am and the driver declined the trip at 1-14am. Very strange to notice that I had been charged Rs. 63.00 for that, which should not be as the trip was declined by driver, not me.
    Again I took a cab at 1st July – 1-43 am (Driver PINTU) from parking outside Howrah Station and I have paid parking Fee of Rs. 59/- cash to parking authority. After reaching at Destination at 2-22am, 1st July, driver took Rs. 356 as fare from me. Due to mobile network problem , I could not cross check the same. Later I received message of Rs. 243.56 bill for the ride taken. But through mail, I received invoice Rs. 296.00 for the same ride. This shows the major discrepancy and totally mesh of UBER System.

    Being a business associate with LINDE, such discrepancies should not be expected. Request you to look into the matter and arrange for refund of excess paid.


    Respected sir,
    We booked Uberx from Shyamal to Kalupur railways station on 1st July at around 5:30 pm.We needed it at 8:30 pm that time show me rent approx 165 to 175 ..We got the message just before 5 minutes, but we could not read the message..Then the car came & dropped us at station & gave us the bill of unbelivable amount of Rs.561 including surg charge..The bill was of double amount of my railway ticket of Bombay..I regular use Uber last two time i go at air port far distance then railway station below 200rs & if i know about surg charge i can able to go in two rickkshow easily available from my palce. if i book two rickshow then rich palce below 200 rs.why i pay this surg charge uber duty to call us & inform us not only by sms.. after this incident I may not use it any more.& tell my friend not to use uber..I demand the refund me surg charge,Please refund me the amount of surge charge near 371 rs…
    Thanking you in anticipation.

  97. Debabrata Biswas

    Dear Friends,
    Today at around 9:33 AM I, Debabrata Biswas,Residing at Salt Lake, Sector – III, booked an UBER GO, from Hyatt Regency Hotel, Kolkata to GPO, Kolkata. After contacted the driver of UBER GO, told me that he will come to receive me as he was dropping another passenger at-first and might be come in a such some few minute late. But I was in a hurry to my office and due to my urgency I bound to cancelled the trip with in 5 minutes and choose another UBER trip from another car. But unfortunately a message was come that I have to pay Rs. 84/- first for cancellation. I usually a very frequent OLA / UBER passenger in-spite of Local Taxi, its very regret to say that I would not expect this type of reaction from your side.
    Still, the message showing me whenever I am going to book a ride..!!! Here, my question is should I was wait for the driver and let my Job/Office/Urgency keep apart to hell..??
    Anyway, I am drawing your kind attention regarding the whole matter and expecting as per my good faith on your good name that you may take the right decision at the earliest that deemed fit.
    Thanx & regards
    Debabrata Biswas.

  98. Debabrata Biswas

    Today at around 9:33 AM I, Debabrata Biswas,Residing at Salt Lake, Sector – III, booked an UBER GO, from Hyatt Regency Hotel, Kolkata to GPO, Kolkata. After contacted the driver of UBER GO, told me that he will come to receive me as he was dropping another passenger at-first and might be come in a such some few minute late. But I was in a hurry to my office and due to my urgency I bound to cancelled the trip with in 5 minutes and choose another UBER trip from another car. But unfortunately a message was come that I have to pay Rs. 84/- first for cancellation. I usually a very frequent OLA / UBER passenger in-spite of Local Taxi, its very regret to say that I would not expect this type of reaction from your side.
    Still, the message showing me whenever I am going to book a ride..!!! Here, my question is should I was wait for the driver and let my Job/Office/Urgency keep apart to hell..??
    Anyway, I am drawing your kind attention regarding the whole matter and expecting as per my good faith on your good name that you may take the right decision at the earliest that deemed fit. Please reply me in my email ID given below.
    Thanx & regards
    Debabrata Biswas.

  99. prateek

    They don’t charge what they show. They do fraud with customers. I booked uber pool which was showing Rs 49 and I was charged Rs 63 for my last trip cancelld by driver which was credited to me. So my bill should be Rs 49+63-63=49 instead they charged Rs 179. Uber Is fraud.

  100. Sk Sabuddin

    When I request for taxi it showed 49, but after reaching at place it shows 101.
    Why ? I am very angry. It is cheat.
    I want refund my extra balance

  101. imran khan

    My name is imran Khan and my no. 7416469633.
    Today early morning 7 AM due to heavy rain I happened to book a Uber share from Ayesha Masjid to us Visa information centre begumpet. Fortunately the Uber driver came to near by pick up location after half an hour but he said his car was punctured and can’t able to come to pick me up but what I’m seeing on road he was driving the car from tolichowki to mehdipatnam road, and it made me furious and very angry thought to stop the driver and hit him hardly, for he made me to wait for half an hour and not even picked me up by lying. I want a serious action to be taken against that Driver. In an urgent situations what do we do if these people do like this whom do we rely on a strict action needs to be taken against this person.
    Below are his details. Attached is the photo that taken while he is driving on road
    Name: Balakrishna
    Car no. : TS 06 UB 4308

  102. imran khan

    I have just received a call from one person by name Deepak, saying he is from uber customer service and he is asking my bank account details like 16 digit debit card number expiry date and my cvv in order to process my request further he is saying need to do a transaction of 10 rs but I’m getting a transaction amount of 20000 I have share my 16digit debit card pin and my card expiry date but i didn’t shared him the cvv, why uber service asking confidential information from the customer, I need a quick response on this issue and it needs to be sorted out as early as possible, this uber guys asking my bank sensitive information and I’ll complaint this to the cyberabad police about this issue.

  103. sunitha rajendra jain

    Dear sir

    Sir my friday trip driver mr.ruban was cancelled trip and wen i asked behave of driver with my wife is worst language and

    i shocked wen i get message from your customer care regarding u charged @52.50.and collected from my wife.

    sir i want to clear it from through this mail that cancelled by your driver not me.

    because driver is not ready to go koyambedu CMBT terminus and using vulgar language



    so, please immediately credit cash as uber money @52.50 and mail to us.

    your prompt and early action is must require .


    b regards

  104. sunitha rajendra jain


  105. sunitha rajendra jain


  106. zabar singh rana

    Plz tell me you are extra charge collect of Clint luggage I book one cab our guest 23/07/2017 05:50 Regenta hotel jal Mahal to airport than driver GOPI CAB no.RJ 14TB9410 required extra charge for your luggage what happens.

    I am hotelier I now all rules & regulations hospitality ,and travel tourism

    So plz learn our staff this no good manner of travel tourism
    Hotel Regenta central jal Mahal

  107. madhu

    uber customer care
    this is care number

  108. Neha verma

    Face Issue since 3 days not able to log in my uber account due to something wrong in uber records in Mail ID – I am not received any trip mail since day 1 and when I try to raise complaint uber said mail id not valid – lets share my correct mails ID to validate else do correction and reset my account asap .


    please mail me your e mail address by where I can lodge any complain or anything if require. Now last 4 weeks I am disturbed by some of your customer as they tell that they get my cell number with my name on your site which is very much disturbing me . please look after the matter and send a mail from your co. mail id by where i can send mail if require . thanks J. Bhowmik 8017454118

  110. Karuna

    password reset issue Need PDF invoice of my rides in July. customer care, no resolution, toll free no not available.

  111. Nilo

    I hate to say this but this the worst experience of Uber, since few days Ubergo shows Rs 59 and charge Rs 132 Rs 102 Rs 112 last night it was height I got charge Rs 250 instead of Rs 59.

    This is my number 8777289316, I want refund for all this rides which I find incorrect.

  112. Heena Malik

    Dear uber Team,

    This is really disappointing that I am not getting any promo code from last few days inspite of being active user of uber. you are forcing me to switch to another cab application.

    Please check and let me know the reason behind this. My no is 7986968094

  113. NADEEM

    UBER SUCKS…. No response nothing. These people don’t have proper customer care services. OLA is far far far better than UBER. using UBER is big Foolishness

  114. Pritam Chakraborty

    I want my money back to my paytm account.
    today (16/08/2017) i booked for Uber pool services and driver Sanjay with Hyundai Xcent DL1RT7980 was waiting at a different place. I booked it from my home and after getting down and coming on the main road where I was waiting for him. When I asked him to come at the right place he straight place but he refused to come and with a bad behaviour, he cancelled the booking on his own. But Rs. 42 has been deducted from my Paytm account. Why should I pay any charge for which the driver or your system is at fault. If your navigation system cannot find me at correct location.
    So I want my money back to my paytm account asap.

    Pritam Chakraborty

  115. Venkatraj

    Uber taken payment twice. I have paid Rs 150 /- through credit card on 25th July 2017. Today again they charged me Rs 150 plus today’s travel charge. I have called many numbers nobody responding nor giving proper solution.
    Uber customer service is very poor. Unnecessarily charged twice.
    I will never recommand Uber to anybody.

  116. pravin

    worst service driver cancel the ride because he don’t want to go destination and uber took the cancellation charges from me and now customer services number is not working properly

  117. Mano

    When I availed Ubergo yesterday, it was very hot and sunny at 12 noon. The driver kept A/c at 1. When I asked him to increase the blower he was arrogantly making sarcastic remarks and told he was not bothered about customer comfort and keeping blower at 2 or 3 will affect mileage. In Chennai where it is perennially hot and as a customer paying for the service, it is deficiency of service on his part. I request Uber to instruct Drivers to respect customers. Chargingg for A/c car without proper A/c is condemnable.

  118. Mithun baudh

    I am not happy with uber bcz, today 2am my friend bookuber for me juinagar to wadala station & my frnd told me 252 I hv to pay but Itold driver drop at bar key Ali naka 1.5km before but
    When driver press end trip I seen 264 rd how possible

    8am again my frnd book from barket Ali wadala to juinagar ji was seen 292 rs but when driver the trip at my location I seen 356rs how possible

    Is it good

    my number 9205980682

    PLE call Ned help
    Driver details=car no Mh 01 cj 1072
    mithun baudh
    driver no=9769445056

  119. Varghese

    This is K. J. Varghese Rozario, Placing a complaint on behalf of my sister SHEEBA EDEL. from Chennai.

    She along with my Father was travelling in Uber between 8 to 8.30 on 8th September from Income Tax Office, Nungambakkam to Besant Nagar church. the mobile number of her is 9500162631. the Name of the Cab Driver is Ajish – Cab number – 7865, Tata Indica, Silver Colour.

    She has given her mobile phone to the driver to charge h and got down in the destination paid Rs. 110 as the charge for the ride. While rushing for the prayer service she has forgotten to take her phone back from the cab driver. within few minutes after realising, she tried calling her number that was left in the cab but the cab driver has switched off the phone and we could not contact him. shes trying to remember the drivers number but could not.

    kindly help in getting the phone from the cab driver who is insincere in his work. and he is dishonest.

    kindly help me in getting the contact number of that driver.
    My mail Id: angeljosh333@gmail.com / varose224u@gmail.com / and my contact number is 9884598808.

    Already the complaint is made to you through her friend yesterday itself, yet there is no response from you. i do believe that you will reply me. Else i need to go for other ways through placing a complaint in Police Station.

  120. Raj

    I have registered in uber app today, I booked ride to terminal 3 at 0900pm. Mr Anil driver who picked from block no 17. I got free ride promo code to apply but it has not accepted and one more the driver Anil misbehaved with me to give him 5 star he pulled my mobile fiercely and pressed the code without my intervention. Hence that code has been given to him by me. The amount when I booked as 221.36 INR but coming to the distination it has shown as 230 INR. Hence it is not fair and not advisable to any node this UBER ride is not safe.

  121. Raj

    Requesting action may be accorded against Mr.Anil who mis behaved with passenger the same may be intimated to me. And the star what he himself pressed is not valid repeat not valid. And the amount may be paid back for his misbehavior in a couple of days.

  122. Navid Ibrahim Bhombal

    I wish to inform Uber and all the people that on 10 Nov 17 I booked a ride for Vashi and was given can number MH 47 Y 0082 the waiting time was 11 min we got desperate as there was a death in the family after 10 min the cab came in and my family Sat in it.
    The moment my family Sat in the driver refused the journey saying that he stays at Goregaon and the trip is of Vashi so he is not interested. I requested the cab driver and told him about the situation but he was very rigid and treathene me that he will take them and drop them in mid way so it is better if I listen to him and cancel the trip. My family for very scared as there were ladies in the cab and ran away from the cab as the driver name Amrut got very aggressive.
    I have been using Uber for long but now I have decided to step down and will never ever use it again.
    I request the authority to please look into the matter and take action on him.

  123. Neha Baisoya

    Rude driver asked me to cancel the trip since he was unable to reach the address and charged Rs 50 with out information.c


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